Awoke in the middle of the night thinking about these three
related items. What do we do with our thinking, our ideas? Are they mushed
through some sort of process to make more sense or utility of them? And
finally, what outcomes do we expect or hope for?
The more I thought about this the more I realized each of
the three items could be engaged at any time. Even reverse ordered or totally
mixed up. It didn’t matter. What did matter was the problem area that started
the thinking in the first place.
In other words, what is the problem that we are working on
that brings forth the thinking on ideas, processes and outcomes? Does your
organization have a recruitment problem for new members? Or your business has trouble recruiting new clients/customers? Or how about retention of both
clients and your human resources to serve those clients?
Or maybe your nation has an economic problem – a falling
exchange rate for your currency, or declining demand for your nation’s products
and services – in other words, your nation’s ability to earn international
currencies with which to buy goods the world over.
Or maybe you have too many deaths by guns, or cars, or some
other cause. What to do about that? What is the definition and scope of the
problem? What are the critical components of the problem? What tools do we have
available to combat the problem? What obstacles to implementing solutions will
we encounter?
Or perhaps the problem is personal and well contained: the
family auto is in need of repair and maintenance and it will cost $3000 to
complete. What are my options? Does the current auto contain enough value to
trade in at this time, and might a new car or a newer model used car be
affordable? And thus avoid the deferred maintenance cost entirely and gain a
new warranty, newer parts and worry free driving for another 30,000 miles until
we have to face this issue again?
Actually, the process of thinking used here quite often
winds up producing desired outcomes. If the process and the ideas we create
over this problem area are successful, then the outcomes are likely to be
improved.
This leads me to consider this elemental fact: Why not
identify desired outcomes first, then work backward to ideas and processes?
Wouldn’t this help kick-start our efforts?
Perhaps. But it depends on the problem and how well we
understand it in the first place. So once again, the model can be flexibly
applied and not in any prescribed order. The circumstances will dictate how ideas – processes – outcomes are used
to produce the desired results.
These are critically important elements to think about when
you or your organization engages in strategic planning. It is really strategic
thinking that is engaged. All I’m
suggesting here is that we need these three things firmly known in our heads:
a.
A solid definition of the problem in need of
attention
b.
A knowledgeable awareness of the environment of
the problem and how all of that affects the problem, what we do about it and
our expectations after solutions are implemented
c.
A very clear and cogent definition of our
desired outcomes. What are we trying to build, create, have happen in the long
run?
All three are needed if we are to be successful in managing
change for our self as a person and as a leader in any organization of which we
are a part.
I’m still thinking about this. It niggles my mind at the
strangest times. I guess my thinking on this is not settled. It is still in
progress. It is a process in and of itself.
So, keep thinking, processing and dreaming of outcomes. This
will only attract more fruitful thinking. What fun!
June 23, 2016
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